How can we help?

We usually reply within a day.

Common questions

An event's details are wrong or it was cancelled

Event details come from hosts and public announcements and can change. Tap the "…" menu on the event to report it, or email us and we'll correct the listing.

I can't sign in

Ras signs in with Apple or Google. Make sure you're using the same account you first signed up with. Still stuck? Email us from the address on your account.

Where is my ticket?

For events with in-app RSVP, your QR ticket lives in the Scene tab and on your profile under Tickets. Events sold through outside ticket sellers are managed by that seller.

How do I delete my account?

In the app: Profile → Settings → Delete account. Deletion is permanent and immediate. You can also email us and we'll do it for you.

How do I report content or a user?

Every event, profile, and post has a "…" menu with Report, and you can block any user from their profile. See our Community Guidelines.